Issue
The MacroView DMF pane becomes disconnected/detached from Outlook and floats in a separate display window (adxtaskpane), commonly on the left side of the desktop.
Applies to:
- MacroView DMF
- MacroView Message
- Office 365 Desktop Edition (September 2018 release)
Resolution
A recent update (September 2018) to Microsoft Office/Outlook has introduced new user interface options that conflict with MacroView DMF.
To resolve this issue upgrade to MacroView DMF or Message version 8.5 or later. This is available to download from the Downloads site.
To resolve this issue in version 8.4:
- Open Outlook
- Click File > Options
- Go to the General tab > User Interface Options and check the button Optimize for compatibility (see below).
- Restart Outlook - the issue should be resolved.
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