We are currently experiencing a licensing issue with Microsoft Azure which may result in users of MacroView products accessing SharePoint Online either receiving license warning messages or not being able to obtain a new license.
Services have now been restored.
The MacroView license service is currently unavailable, so if MacroView software attempt to refresh their license, or when trying to obtain a license for an newly registered SharePoint Online tenant, no license file will be returned.
For new server registrations this will result in an 'Unknown' server status and the SharePoint Online tenant will not be accessible.
For users with an existing valid license, when your MacroView software requests a fresh license, functionality will continue as usual however some license warning messages will be displayed.
See MacroView DMF and Message license refresh and expiry for more information.
What can you do prevent a refresh of your license?
To avoid users encountering license warnings we suggest they avoid the following actions if possible until this issue has been resolved.
- Registering any new SharePoint Online tenant
- Accessing or modifying existing server registrations in Options>Servers
- Manually refreshing their license from the Options>Support dialog
- Clearing the license folder in the Store folder under therr user profile.