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Adobe Acrobat Pro DC will not launch if protected mode is enabled

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Brandon Mooi
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Issue

Adobe Acrobat Pro DC application will not launch when the MacroView Plugin is installed and protected mode is enabled in Adobe.

Resolution

1.) Open file explorer and navigate to C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\MacroView and rename the file MacroViewAcrobatDCPlugin to MacroViewAcrobatDCPlugin.old

2.) Open Adobe Pro, go to Edit --> Preferences --> Security (Enhanced) untick Enable Protected Mode at startup 

 
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3.) Open file explorer and navigate to C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\MacroView and rename the file MacroViewAcrobatDCPlugin.old back to MacroViewAcrobatDCPlugin
Alternatively it can be set via the registry using the steps below:

  1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown.

  2. Right click and choose New > DWORD Value.

  3. Create bProtectedMode.

  4. Right click on the key and choose Modify.

  5. Set the value to 0.

    • 0: Disables the feature.
    • 1: Enables the feature.

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