Troubleshooting
- ★ Known issue: October 2017 Outlook update
- ★ Solution to October 2017 Outlook update
- ★ How to generate an information level trace file in DMF
- ★ How to check if MacroView extensions are installed
- Removing SharePoint Properties for Office documents
- Filename and URL length limits when saving via DMF or Message
- Document sets appear as folders in SharePoint Online
- Office is slow to shut down
- How to increase tree view performance in high volume areas
- Permissions needed for DMF/Message in SharePoint Online
- Constantly prompted to supply your login credentials?
- No documents appear when clicking on SharePoint libraries in DMF
- Outlook panes, Office dialogs & ribbon menus don't display correctly
- What version of DMF am I running?
- Outlook add-ins are not loaded after upgrading DMF & Message
- Office applications load slowly
- SharePoint, Office and Adobe version support
- No padlock overlay shown on documents declared as records
- DMF opens Excel 2016 workbooks in read-only mode
- Enabling Workshare 'Fast Compare' with DMF Workshare Connector
- Open With... and other DMF plug-ins display in English only
- Disable protected mode message in Adobe Reader
- MacroView dialog is transparent, blank or blocky
- Adobe Reader api-ms-win-crt-runtime.dll error
- DMF customisations disappearing from Microsoft Office
- How to make DMF extensions work with Message